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Legal
Last updated August 17, 2026
We rent virtual mobile numbers so that you can receive a verification SMS online. You choose a service and a country, we issue a number from a carrier through an upstream provider, and every message that reaches that number for the service you chose appears in your dashboard and through the API.
We are an intermediary. We do not run the mobile networks, we do not control the platforms you verify with, and we are not affiliated with, endorsed by, or acting for any of the brands listed in our catalogue. Those names appear only so that you can find the right number.
Creating an account or placing an order means you accept these terms. If you do not accept them, do not use the service.
One account per person. You must be old enough to enter into a contract where you live, and you must be allowed to use a service like this one under the law that applies to you. Checking that is your responsibility, not ours.
Give us an email address we can actually reach you at. Without one we cannot help you recover an account, a balance, or an order.
Accounts are personal. You may not sell, share or transfer an account or an API key, and balance cannot be moved between accounts.
The number you receive stays ours, or our upstream provider's, at all times. You are renting the right to read what arrives on it, for one service, inside the window shown on the order.
An activation order buys exactly that: one activation. Messages sent by other senders are not delivered to you, and the rental ends when the window closes, whether or not a code arrived. The number then returns to rotation and can be issued to somebody else.
So never treat a rented number as a permanent contact address. Do not use one for account recovery, for two-factor authentication you will need again, for banking identity, or for anything else that has to keep working tomorrow. Once the order is closed, whatever arrives on that number belongs to whoever holds it next, and we cannot give it back to you.
No provider in this market can promise that a code will arrive. Carriers filter traffic and change rules without notice, upstream stock runs out, and the platform you are verifying may reject numbers it recognises as virtual — sometimes minutes after accepting one from the same range.
That is why we publish a live delivery rate per operator instead of a guarantee, and why an order that never produces a message costs you nothing.
We do not warrant that a particular service can be verified, that a number will be accepted, that an account you create with it will survive, or that stock for a given country exists at any given moment.
Your balance is prepaid. You top it up first, and every order spends from it. It is credit for our services only: it is not a deposit, it earns no interest, it is not transferable to another account or person, and it cannot be withdrawn to a card, a bank account or a wallet.
Creating an order places a hold on the price rather than charging it. The hold becomes a charge only when the order finishes with a code delivered; in every other ending it returns to your available balance. The refund policy sets out each case.
Prices are shown before you buy and move with upstream costs. The price that applies to an order is the one displayed at the moment the order is created.
Payment network and bank fees are yours, and we credit what actually reaches us. Any tax due where you live is yours as well.
The service exists so that you can verify an account without exposing your personal number. Everything below is out of bounds, without exception:
You are responsible for what you do with a number, and for what anyone using your credentials does with one.
We act on reports from law enforcement, from platforms whose systems were abused, and from our upstream providers. The order records described in the privacy policy exist partly so that such a report can be checked against what actually happened.
If you break the rules above we may suspend the account immediately, cancel live orders, close the account permanently and refuse to open another. Balance held by an account closed for abuse is forfeited and will not be refunded. That is a deliberate deterrent, and it is the one place in this document where money does not come back.
We may also suspend an account while we investigate. Where a lawful and competent request obliges us, we hand over the records we hold.
Every account can create API keys, and the public API follows the standard virtual-number protocol so that existing clients work with a change of base URL and token. Everything you do through the API is governed by these terms exactly as the website is.
Fair use is 100 requests per second per API key. Beyond that, requests are rejected, and repeatedly tripping the limit blocks the key for a short period. Poll an order at a sensible interval instead of hammering it, and back off when you are told to rather than retrying in a tight loop.
Your integration is your responsibility. Orders placed by your own software — a bug, a runaway loop, the wrong country, an unattended retry — are still your orders and are charged under the same rules as an order placed by hand.
Keep your password and your API keys to yourself. An API key is a bearer credential: whoever holds it can spend your balance. Keep keys in a secret manager or an environment variable — never in a public repository, a shared document, or a browser on a machine you do not control.
Anything done with your credentials counts as done by you. If a key leaks, revoke it from your account page; revocation takes effect immediately. Turn on two-factor authentication, restrict a key to known IP addresses, and look through your active sessions from time to time.
Tell us as soon as you suspect someone else has used your account.
We may refuse an order, cancel a live one, or decline to serve an account. In practice that happens when stock has run out, when an upstream provider fails, when the price moved, when your account rating is at zero, or when a pattern of orders looks like abuse.
Where we cancel an order that has not delivered a code, the hold is released in full — the refund policy explains the mechanics.
The account rating on your account page rises when you top up and falls slightly with cancellations, timeouts and reported numbers. At zero, ordering pauses for 24 hours. It is a throttle on waste, not a punishment for using the service normally.
The service is provided as it is and as it is available. To the fullest extent the law allows, we are not liable for indirect or consequential loss: an account you could not create or later lost, a missed opportunity, lost data, or another company's decision to block, suspend or delete something of yours.
Where we are liable, our liability for a claim is limited to the amount you paid for the specific order that caused it, and in aggregate to the amount you paid us in the three months before the claim arose.
Nothing here excludes liability that cannot lawfully be excluded, including for our own fraud.
We may amend this document. The version published on this page is always the current one, and the date at the top is when it last changed. Material changes are announced on the site and, where we hold a verified address, by email.
Amendments do not apply retroactively to orders already placed and paid for. Continuing to use the service after a change means you accept the new version.
These terms are governed by the law of the place where the operator of this site is established, and disputes are heard by the courts of that place. Tell us before you start anything formal. Most things that look like a dispute are a ledger line nobody has read yet, and they are settled by email the same day.
If any clause here turns out to be unenforceable, the rest stays in force.